Question 1

Do you offer telemedicine visits?

Accepted Answer

Yes. Optima Kidney Care offers telemedicine appointments for eligible patients across Oregon and Washington, including Bend and Central Oregon.

Question 2

Do you still take insurance if I’m a member?

Accepted Answer

Yes. We continue to bill your insurance for covered medical services, including visits, labs, and imaging when applicable.

The membership applies to non-covered services, allowing for more time, access, and a more personalized care experience.

Question 3

What is the membership and why is it required?

Accepted Answer

Our membership model allows us to provide a higher level of care that is not possible in traditional high-volume practices.
By keeping our patient panel intentionally smaller, we are able to offer:
Longer, unrushed appointments
Priority scheduling
Direct communication with your physician
A stronger focus on prevention and long-term health
This approach is sometimes described as affordable concierge care—designed to make personalized, physician-led care more accessible.

Question 4

How much does the membership cost?

Accepted Answer

We offer two membership options designed to fit different levels of care:

Essential Care Membership: $35/month or $360/year
Comprehensive Care Membership: $75/month or $800/year

Both options provide enhanced access, longer visits, and a more personalized approach to your care. The Comprehensive tier includes additional benefits such as after-hours access and an advanced preventive care program with specialized testing and individualized risk assessment.

Question 5

Can I pay out of pocket or self-pay?

Accepted Answer

Yes. We welcome patients who dont have insurance or are out of network and offer transparent self-pay pricing:
New patient visit: $250 with membership
Follow-up visit: $150 with membership

Question 6

Can chronic kidney disease (CKD) be managed through telemedicine?

Accepted Answer

In many cases, yes. CKD can often be effectively monitored and managed through telemedicine with careful review of labs, medications, and a personalized follow-up plan.

Question 7

What conditions do you treat?

Accepted Answer

As a nephrologist and internist, Dr. Campos treats a range of conditions, including:
Chronic kidney disease (CKD)
High blood pressure (hypertension)
Protein in the urine (proteinuria)
Blood in the urine (hematuria)
Kidney stone prevention
Polycystic Kidney Disease
Electrolyte disorders
Metabolic health and weight-related conditions

Question 8

Questions about your bill?

Accepted Answer

If you have questions about your bill, please contact our billing partner, MediBill MD, at 469-935-7072.

Question 9

Still have questions?

Accepted Answer

We’re happy to help. Please email us at info@optimakidneycare.com and our team will get back to you.

Common Questions & Answers